Many people think that the need to wear glasses means that a person has bad eyes. Nothing can be further from the truth! At Vision Excellence, we have found that some of the sharpest vision in our Hills District patients is found in people who need strong spectacles prescription.
We are passionate about getting glasses right. Most people are not aware of the number of aspects that can affect the quality of a pair of glasses and many of these have nothing to do with the frame itself. Purchasing glasses online or going to a shop offering incentives may be attractive but unfortunately our experience is that often the dispensing of the prescription is not done perfectly. Despite looking good, frames may be of poor quality and staff may be rushed or inadequately trained to perform all aspects in getting spectacles right to maximise your vision. Consequently the poor unsuspecting patient ends up having to pay more to have the situation rectified, especially after a prescriber at one place and a dispenser at another claim that they are not responsible.
For patients who have their eyes examined at Vision Excellence and choose to have their glasses dispensed by us, we give you the following guarantee: we will take every step in measuring your refraction as carefully and as accurately as possible using state-of-the-art instrumentation. Furthermore, we will take responsibility for spectacles that we dispense to ensure that your vision is as clear and as comfortable as possible. We only stock frames of the finest quality and our staff is thoroughly trained and experienced in all aspects of dispensing glasses. We established our Norwest facilities to gather data with precision about facial characteristics and visual needs to make your glasses work as perfectly as possible.
This is especially necessary when it comes to multifocal glasses. Many patients who see us for the first time have previously had a bad experience elsewhere and tell us “I can’t wear multifocals!” In reality, there are very few people who can’t successfully wear multifocal spectacles as long as the prescription is correct, an appropriate frame is chosen, the facial measurements are accurate and the lens design and material is the best quality. Most of our team at Vision Excellence are multifocal wearers. We love them because they have been dispensed properly and we promise that we will do the same for you! Most people don’t realise that there are actually more designs of multifocal lenses that there are types of cars on the road. Every person who entrusts Vision Excellence to dispense spectacles will only be prescribed and fitted with the absolute best in multifocal technology. And when adjustments become necessary in the future simply return to us for this to be done without charge for as long as you want to wear those glasses!